TO DISCUSS YOUR NEEDS, GOALS and how our Executive Hotel Management Programme will deliver results for your hotel, pub with rooms, chain or other accommodation business, ccontact us today.

Executive Hotel Management Programme

Our Executive Hotel Management Programme is a structured annual partnership which brings added strength to your management operations, by focusing on delivering strategies which generate revenue and profit. We work with you to review and target your strategy across all areas of the business, from financial matters through to revenue management, sales & marketing, operations, facilities management and operations.

There are plenty of reasons why hoteliers need to be on top of their game: customers are increasingly demanding, there is a surplus of supply when it comes to bedstock, the drive towards new technology never ceases, rate setting has become a science rather than an art and very good people are essential, but in short supply. Get these factors right and a healthy profit abounds; misjudge them and running an accommodation business can seem like a thankless task.

Whether they are new to hospitality or seasoned professionals, it isn’t surprising that hotel owners sometimes need that little bit of extra help to maximise their business.

Xenowledge Hotel Executive Management Program to improve revenue and profit

Make no mistake, this is not a paper-based piece of management consultancy ending in a 400 page report. Our specialists will be embedded in your business as your critical partners to guide, advise and challenge you to get the very best results possible, with reviews taking place weekly and monthly.

The programme is particularly cost effective when compared to hiring new, experienced hospitality directors to direct strategy and tactics at board level. Here’s what the programme looks like:

Best in class team

The nature of hospitality and accommodation businesses often results in an understandable lack of structure when it comes to strategy. That’s not a criticism – rather – it is testament to the hard work and commitment of those who own and manage them. Our Executive Hotel Management Programme is designed to bring significant added strength to your operation, so you don’t have to go it alone.

The Executive Hotel Management Programme is delivered by Apart Hospitality, a team comprising some of the most knowledgeable yet accessible professionals in the hospitality sector, with years of experience in bringing results-enhancing strategy and tactics. They don’t just understand hospitality, but they live and breathe it. There are few challenges they haven’t faced in their careers and all members have impressive track records in delivering tangible and quantifiable gains.

Monthly Management Reviews

Our Executive Hotel Management Programme is centred on making time to review progress and plan new actions in a dedicated, structured but engaging way. Primarily we re-group monthly with the business owner and appropriate team members:

Financial Performance

Establish key financial goals with ways to ensure their achievement

Embed fit-for-purpose management accounts, including P&Ls analysis, cash flow forecasting, aged debt analysis

Introduce industry-standard KPIs and performance monitoring techniques

Product & Pricing

Establish what makes your offer unique, sellable and profitable

Re-evaluate your revenue-generating opportunities and maximise your sellable spaces

Embed robust ways to measure and stimulate optimum Average Room Rate, Occupancy & RevPAR/TRevPAR.

Sales and Promotion

Take a fresh look at your brand and its values, and implement exciting new campaigns to deliver top line revenues

Analyse competitors; create marketing campaigns across your accommodation and F&B offer

Embrace social media; introduce fit-for-purpose booking tools and digital platforms.


Create a focused operational management team

Establish clear standard operating practices and performance-related expectations

Build a high performing, motivated team

Embed robust customer service standards, in line with your brand values


Evaluate existing facilities and identify improvements

Make improvements following a return on investment rationale

Supply Chain

Embed clear performance and pricing expectations of suppliers, to create life-long partnerships and best value

Monitor suppliers’ performance and quality, from service and response standards to physical inventory and F&B stock

Evaluate 3rd party suppliers for best practice, value and strategic fit

Weekly Discussion

Each week we re-visit what we set out to achieve and check in on progress. In particular, this is a time to ensure new tactics are producing results, and being implemented:

Revenue Management

Analysis of immediate and short term Business on the Books

Evaluation of revenue, average room rate and occupancy

Review of yield management, rates and pricing efficacy

Sales and Marketing

Monitoring effectiveness of planned sales and marketing activity

Supporting telesales campaigns and local promotions/opportunities

Respond to tender and RFPs/RFIs

Cost Controls

Scrutinise key outgoings and performance against budget

Identify opportunities for cost reductions

Ensure a cost-conscious culture is grown and delivered across all staff levels

For accommodation owners or directors wishing to find out more about our Executive Hotel Management Programme we offer a free, frank and friendly initial consultation. Contact us today to see what we’ll do for you.

TO DISCUSS YOUR NEEDS, GOALS and how our Executive Hotel Management Programme will deliver results for your hotel, pub with rooms, chain or other accommodation business, Contact us today.

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Xenowledge is a business growth consultancy specializing in the hospitality and vertical market software sectors.

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Ready to grow? Reach out to discuss your growth plan.
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